Terms of service
Terms of Service
Effective Date: September 13, 2026
OVERVIEW
Welcome to VALTOLIX. The terms “we,” “us,” and “our” refer to VALTOLIX. VALTOLIX operates this online store and website, including all related information, content, features, tools, products, and services (collectively, the “Services”).
VALTOLIX is powered by Shopify, which enables us to provide the Services to you.
These Terms of Service, together with any policies referenced in these Terms, describe your rights and responsibilities when using our Services.
Please read these Terms of Service carefully. By visiting, accessing, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms, you should not use or access our Services.
SECTION 1 - ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence.
To use our Services or purchase products, you may be asked to provide information such as your name, email address, billing information, payment information, and shipping address.
You represent that all information you provide is accurate, current, and complete.
You are responsible for maintaining the security of your account information and for all activity associated with your account.
SECTION 2 - OUR PRODUCTS
We make reasonable efforts to accurately display and describe our products. However, colors, images, and product appearance may vary depending on your device, screen, and settings.
Product descriptions, specifications, pricing, availability, and other information may be changed or updated at any time without notice.
We reserve the right to discontinue products, limit quantities, or refuse sales to any person, geographic region, or jurisdiction when permitted by law.
SECTION 3 - ORDERS
When you place an order through VALTOLIX, you are making an offer to purchase the products in your order.
VALTOLIX reserves the right to accept, decline, limit, or cancel an order for any lawful reason.
Your order is not considered accepted until payment has been successfully processed and VALTOLIX confirms the order.
Please carefully review your order before submitting it. Once an order has been accepted or processing has begun, cancellation may not be possible.
All sales are final. VALTOLIX does not accept returns or exchanges except where required by applicable law or when VALTOLIX determines that an item arrived defective, damaged, or incorrect.
For additional information, please review our No Return Policy.
You represent that purchases made through VALTOLIX are for personal or household use and not for unauthorized resale or export.
SECTION 4 - PRICES AND BILLING
Prices, discounts, promotions, and product availability may change without notice.
The price charged for a product will be the price displayed at the time the order is placed, as reflected in your order confirmation.
Unless otherwise stated, prices may not include applicable taxes, shipping charges, customs duties, or import fees.
You agree to provide accurate and complete billing, payment, shipping, and contact information.
You represent that you are authorized to use the payment method provided for your purchase.
SECTION 5 - SHIPPING AND DELIVERY
Shipping and delivery times are estimates and are not guaranteed.
VALTOLIX is not responsible for delays caused by shipping carriers, customs, weather, natural disasters, government actions, or other circumstances outside our reasonable control.
Customers are responsible for providing accurate shipping information.
Once an order has been transferred to the shipping carrier, delays or issues caused by the carrier are outside of VALTOLIX’s direct control.
SECTION 6 - INTELLECTUAL PROPERTY
All content appearing on the VALTOLIX website and Services, including trademarks, logos, text, images, graphics, videos, product descriptions, designs, and other materials, is owned by VALTOLIX or its licensors and is protected by applicable intellectual property laws.
You may use the Services for personal, non-commercial purposes.
You may not reproduce, distribute, modify, copy, sell, create derivative works from, publicly display, or otherwise exploit VALTOLIX content without prior written permission.
The VALTOLIX name, logos, product names, designs, slogans, and related branding are the property of VALTOLIX or its respective licensors.
All third-party trademarks and intellectual property remain the property of their respective owners.
SECTION 7 - OPTIONAL THIRD-PARTY TOOLS
We may provide access to third-party tools or services that we do not control or operate.
Such tools are provided “as is” and “as available.” Your use of third-party tools is subject to the applicable third party’s terms and policies.
VALTOLIX is not responsible for losses or damages resulting from your use of third-party tools to the extent permitted by applicable law.
SECTION 8 - THIRD-PARTY LINKS
Our Services may contain links to third-party websites or services.
VALTOLIX does not control or guarantee the accuracy, availability, security, or practices of third-party websites.
If you access a third-party website, you do so at your own risk and are responsible for reviewing that third party’s policies and terms.
SECTION 9 - RELATIONSHIP WITH SHOPIFY
VALTOLIX is powered by Shopify, which enables us to provide our online store and Services.
However, purchases made through our store are transactions between you and VALTOLIX.
Shopify is not responsible for products sold by VALTOLIX or for disputes between customers and VALTOLIX relating to purchases, products, shipping, or transactions, except as otherwise required by law.
SECTION 10 - PRIVACY
Personal information collected through our Services is handled in accordance with our Privacy Policy.
By using our Services, you acknowledge that you have reviewed our Privacy Policy.
Because our store is hosted by Shopify, Shopify may collect and process information relating to your use of the Services in accordance with Shopify’s applicable policies.
SECTION 11 - CUSTOMER FEEDBACK
If you submit reviews, comments, suggestions, photographs, videos, ideas, or other content to VALTOLIX (“Feedback”), you grant VALTOLIX a non-exclusive, worldwide, royalty-free, transferable, and sublicensable right to use, reproduce, modify, publish, distribute, display, and otherwise use that Feedback for business and promotional purposes.
You represent that you have the necessary rights to any Feedback you submit and that your Feedback does not violate the rights of another person or entity.
VALTOLIX reserves the right to remove Feedback that is unlawful, abusive, offensive, misleading, or otherwise inappropriate.
SECTION 12 - ERRORS, INACCURACIES, AND OMISSIONS
There may occasionally be information on our Services that contains typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping charges, availability, or other information.
VALTOLIX reserves the right to correct errors, update information, change information, or cancel orders when information is inaccurate, including after an order has been submitted, to the extent permitted by law.
SECTION 13 - PROHIBITED USES
You may use our Services only for lawful purposes.
You agree not to use our Services to:
- Violate applicable laws or regulations.
- Infringe intellectual property rights.
- Harass, threaten, abuse, or harm another person.
- Submit false or misleading information.
- Impersonate another person or entity.
- Upload malicious software, viruses, or harmful code.
- Attempt to gain unauthorized access to our systems.
- Interfere with the operation or security of our Services.
- Use automated systems, scraping tools, bots, or other unauthorized methods to access or collect information from our Services.
- Engage in fraudulent activity or misuse our Services.
VALTOLIX reserves the right to suspend or terminate access to our Services when we reasonably believe these Terms have been violated.
SECTION 14 - AGENTS
Automated software, agents, bots, or other systems may not access or interact with our Services except as permitted by applicable law and our technical requirements.
We may limit or block automated access to our Services at any time.
SECTION 15 - TERMINATION
We may suspend or terminate your access to the Services when permitted by law.
You remain responsible for any amounts owed to VALTOLIX before termination.
Provisions that by their nature should survive termination will continue to apply, including provisions relating to intellectual property, disclaimers, limitations of liability, indemnification, and governing law.
SECTION 16 - DISCLAIMER OF WARRANTIES
To the fullest extent permitted by law, the Services are provided on an “as is” and “as available” basis.
VALTOLIX does not guarantee that the Services will always be uninterrupted, secure, accurate, complete, or error-free.
To the fullest extent permitted by law, VALTOLIX disclaims warranties that are not expressly provided in these Terms.
Nothing in these Terms is intended to exclude or limit rights or warranties that cannot legally be excluded or limited under applicable law.
SECTION 17 - LIMITATION OF LIABILITY
To the fullest extent permitted by law, VALTOLIX and its owners, officers, employees, affiliates, contractors, service providers, and licensors will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the Services or products purchased through the Services.
Nothing in these Terms limits liability that cannot legally be limited or excluded under applicable law.
SECTION 18 - INDEMNIFICATION
To the fullest extent permitted by law, you agree to indemnify and hold harmless VALTOLIX and its owners, officers, employees, affiliates, contractors, service providers, and licensors from claims, losses, damages, liabilities, and reasonable expenses arising from your violation of these Terms, violation of applicable law, or misuse of the Services.
SECTION 19 - SEVERABILITY
If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the fullest extent permitted by law and the remaining provisions will remain in effect.
SECTION 20 - ENTIRE AGREEMENT
These Terms of Service, together with our other applicable policies, constitute the agreement between you and VALTOLIX regarding your use of the Services.
Our failure to enforce any provision does not constitute a waiver of that provision.
SECTION 21 - ASSIGNMENT
You may not transfer or assign your rights or obligations under these Terms without our prior written consent.
VALTOLIX may assign or transfer its rights and obligations as permitted by law.
SECTION 22 - GOVERNING LAW
These Terms of Service are governed by the laws applicable to VALTOLIX’s place of business, without regard to conflict-of-law principles.
Any dispute will be handled in a court of competent jurisdiction, subject to applicable law.
SECTION 23 - HEADINGS
Section headings are provided for convenience and do not affect the interpretation of these Terms.
SECTION 24 - CHANGES TO THESE TERMS
VALTOLIX may update these Terms of Service from time to time.
The updated version will be posted on this page with the revised effective date when appropriate.
Your continued use of the Services after changes are posted constitutes acceptance of the updated Terms to the extent permitted by law.
SECTION 25 - CONTACT INFORMATION
Questions about these Terms of Service may be sent to:
VALTOLIX
Email: valtolixshop@gmail.com
Business Address: [INSERT YOUR BUSINESS ADDRESS]
Phone: [INSERT BUSINESS PHONE NUMBER, IF APPLICABLE]
Business Registration Number: [INSERT IF APPLICABLE]
VAT Number: [INSERT IF APPLICABLE]